Access Control Hub and Navigate to Locations

Sign in to Control Hub and Go to Management > Locations.

Select the Location and Choose PSTN Connection

Follow these steps to select your connection type:

• Click on the specific location you want to configure for Cloud Connected PSTN.
• Go to the Calling sub-menu and click Set up calling (or Manage).

Figure 1.1: Location Calling menu and PSTN connection management.

• Choose "Cloud Connected PSTN" as the Connection Type.

Figure 1.2: Selecting Cloud Connected PSTN as the connection type.

Select a CCP Provider

Choose your PSTN provider:

• Select a Cloud Connected PSTN provider from the list (depending on your region).
• Click Next.

Figure 1.3: Selecting your CCP Provider.

Add Numbers

Assign your phone numbers:

• Click "Add Numbers Now".
• Enter the phone numbers you've obtained from your CCP provider, separated by commas if multiple.
• Click Save.
• Click Close on the Summary page.

Verify Numbers

Verify that your DIDs were assigned correctly:

• Go to Calling > Numbers to verify your added DIDs.
• You should see the DIDs you added listed here.