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Last modified by Chris Workman on 2026/08/17 22:54
From version 1.1
edited by Chris Workman
on 2026/08/17 22:35
Change comment: There is no comment for this version
To version 8.1
edited by Chris Workman
on 2026/08/17 22:53
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -CNAM Information
1 +Caller ID Name (CNAM) Info:
Content
... ... @@ -1,353 +1,0 @@
1 -{{html clean="false"}}
2 -
3 -<html lang="en">
4 -<head>
5 -<meta charset="UTF-8">
6 -<meta name="viewport" content="width=device-width, initial-scale=1.0">
7 -<title>Caller ID Name (CNAM) — FirstDigital Wiki</title>
8 -<link rel="preconnect" href="https://fonts.googleapis.com">
9 -<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
10 -<link href="https://fonts.googleapis.com/css2?family=Host+Grotesk:wght@300;400;500;600;700;800&family=Poppins:wght@300;400;500;600;700;800&display=swap" rel="stylesheet">
11 -<style>
12 - :root{
13 - --navy:#003366;
14 - --blue:#307ab2;
15 - --sky:#38b2e3;
16 - --red:#cf333d;
17 - --slate:#2e404d;
18 - --grey:#8f9499;
19 - --lightgrey:#dedede;
20 - --offwhite:#f0f0f0;
21 - --max-w: 960px;
22 - }
23 -
24 - *{ box-sizing:border-box; }
25 -
26 - body{
27 - margin:0;
28 - font-family:'Host Grotesk','Poppins','Segoe UI',system-ui,sans-serif;
29 - color:var(--slate);
30 - background:#ffffff;
31 - font-weight:300;
32 - line-height:1.6;
33 - }
34 -
35 - a{ color:var(--blue); }
36 -
37 - /* ---------- HERO ---------- */
38 - .hero{
39 - position:relative;
40 - background:var(--navy);
41 - overflow:hidden;
42 - padding:52px 32px 64px;
43 - }
44 - .hero-inner{
45 - max-width:var(--max-w);
46 - margin:0 auto;
47 - position:relative;
48 - z-index:2;
49 - }
50 - .hero .logo{
51 - height:34px;
52 - margin-bottom:36px;
53 - display:block;
54 - }
55 - .hero h1{
56 - color:#ffffff;
57 - font-weight:800;
58 - font-size:2.4rem;
59 - margin:0 0 10px;
60 - letter-spacing:-0.01em;
61 - }
62 - .hero p.kicker{
63 - color:var(--sky);
64 - font-weight:700;
65 - text-transform:uppercase;
66 - letter-spacing:.08em;
67 - font-size:.8rem;
68 - margin:0 0 8px;
69 - }
70 - .hero p.sub{
71 - color:#dbe9f4;
72 - font-weight:300;
73 - font-size:1.05rem;
74 - max-width:560px;
75 - margin:0;
76 - }
77 - .wave{
78 - position:absolute;
79 - top:0; right:0; bottom:0;
80 - width:70%;
81 - z-index:1;
82 - pointer-events:none;
83 - }
84 -
85 - /* ---------- TOC / QUICK NAV ---------- */
86 - .toc-wrap{
87 - background:var(--offwhite);
88 - border-bottom:1px solid var(--lightgrey);
89 - }
90 - .toc{
91 - max-width:var(--max-w);
92 - margin:0 auto;
93 - padding:16px 32px;
94 - display:flex;
95 - flex-wrap:wrap;
96 - gap:6px 28px;
97 - }
98 - .toc a{
99 - text-decoration:none;
100 - color:var(--navy);
101 - font-weight:600;
102 - font-size:.85rem;
103 - letter-spacing:.02em;
104 - padding:4px 0;
105 - border-bottom:2px solid transparent;
106 - transition:border-color .15s ease;
107 - }
108 - .toc a:hover{ border-color:var(--sky); }
109 -
110 - /* ---------- MAIN ---------- */
111 - main{
112 - max-width:var(--max-w);
113 - margin:0 auto;
114 - padding:48px 32px 16px;
115 - }
116 -
117 - section{
118 - margin-bottom:52px;
119 - padding-top:8px;
120 - scroll-margin-top:24px;
121 - }
122 - section:last-of-type{ margin-bottom:32px; }
123 -
124 - h2{
125 - color:var(--navy);
126 - font-weight:800;
127 - font-size:1.5rem;
128 - margin:0 0 6px;
129 - letter-spacing:-0.005em;
130 - }
131 - .rule{
132 - width:56px;
133 - height:4px;
134 - background:var(--red);
135 - border:none;
136 - margin:0 0 20px;
137 - border-radius:2px;
138 - }
139 - h3{
140 - color:var(--blue);
141 - font-weight:700;
142 - font-size:1.05rem;
143 - margin:0 0 10px;
144 - }
145 - p{
146 - margin:0 0 14px;
147 - font-weight:300;
148 - color:var(--slate);
149 - }
150 - .lede{
151 - color:var(--blue);
152 - font-weight:600;
153 - font-size:1.1rem;
154 - }
155 -
156 - ul.plain{
157 - margin:0 0 14px;
158 - padding-left:20px;
159 - }
160 - ul.plain li{
161 - margin-bottom:8px;
162 - font-weight:300;
163 - }
164 -
165 - /* checklist-style guideline box, echoing the brand guide's column callouts */
166 - .guideline-box{
167 - background:var(--offwhite);
168 - border-radius:12px;
169 - padding:28px 32px;
170 - display:grid;
171 - grid-template-columns:repeat(auto-fit, minmax(190px,1fr));
172 - gap:0;
173 - }
174 - .guideline-box .item{
175 - padding:0 24px;
176 - border-left:3px solid var(--red);
177 - }
178 - .guideline-box .item:first-child{
179 - border-left:none;
180 - padding-left:0;
181 - }
182 - .guideline-box .item p{
183 - margin:0;
184 - font-weight:500;
185 - color:var(--slate);
186 - font-size:.95rem;
187 - }
188 -
189 - /* prohibited-content callout */
190 - .warning-box{
191 - background:#ffffff;
192 - border:1px solid var(--lightgrey);
193 - border-left:4px solid var(--red);
194 - border-radius:8px;
195 - padding:24px 28px;
196 - }
197 - .warning-box p.lead{
198 - font-weight:300;
199 - margin-bottom:16px;
200 - }
201 - .warning-box ul.plain{
202 - margin-bottom:0;
203 - }
204 - .warning-box ul.plain li::marker{
205 - color:var(--red);
206 - }
207 -
208 - /* CTA / update box */
209 - .cta-box{
210 - background:var(--navy);
211 - border-radius:12px;
212 - padding:32px 36px;
213 - display:flex;
214 - flex-wrap:wrap;
215 - align-items:center;
216 - justify-content:space-between;
217 - gap:20px;
218 - }
219 - .cta-box p{
220 - color:#e7f1f9;
221 - font-weight:300;
222 - margin:0;
223 - max-width:480px;
224 - }
225 - .cta-box a.btn{
226 - display:inline-block;
227 - background:transparent;
228 - border:2px solid var(--sky);
229 - color:#ffffff;
230 - text-decoration:none;
231 - font-weight:700;
232 - font-size:.9rem;
233 - padding:12px 26px;
234 - border-radius:6px;
235 - white-space:nowrap;
236 - transition:background .15s ease;
237 - }
238 - .cta-box a.btn:hover{ background:var(--sky); }
239 -
240 - footer{
241 - max-width:var(--max-w);
242 - margin:0 auto;
243 - padding:24px 32px 48px;
244 - display:flex;
245 - align-items:center;
246 - gap:12px;
247 - color:var(--grey);
248 - font-size:.8rem;
249 - }
250 - footer img{ height:18px; opacity:.8; }
251 -
252 - @media (max-width:600px){
253 - .hero{ padding:36px 20px 48px; }
254 - .hero h1{ font-size:1.7rem; }
255 - main{ padding:36px 20px 8px; }
256 - .toc{ padding:14px 20px; }
257 - .guideline-box{ padding:24px; }
258 - .guideline-box .item{ border-left:none; padding:0 0 16px; border-bottom:1px solid var(--lightgrey); }
259 - .guideline-box .item:last-child{ border-bottom:none; padding-bottom:0; }
260 - .cta-box{ flex-direction:column; align-items:flex-start; }
261 - }
262 -</style>
263 -</head>
264 -<body>
265 -
266 -<div class="hero">
267 - <svg class="wave" viewBox="0 0 800 500" preserveAspectRatio="xMaxYMin slice" xmlns="http://www.w3.org/2000/svg">
268 - <path d="M800,0 C620,40 560,140 620,220 C680,300 800,300 800,300 Z" fill="#307ab2" opacity="0.35"/>
269 - <path d="M800,0 C650,60 610,170 690,250 C760,320 800,320 800,320 Z" fill="#38b2e3" opacity="0.5"/>
270 - <path d="M800,40 C700,90 680,180 750,240 C790,275 800,280 800,280 Z" fill="#38b2e3" opacity="0.85"/>
271 - </svg>
272 - <div class="hero-inner">
273 - <img class="logo" 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" alt="FirstDigital">
274 - <p class="kicker">FirstDigital Wiki · Telecom Services</p>
275 - <h1>Caller ID Name (CNAM)</h1>
276 - <p class="sub">General information on how Caller ID Name works, why it doesn't always display correctly, and the rules that govern what a CNAM entry can contain.</p>
277 - </div>
278 -</div>
279 -
280 -<div class="toc-wrap">
281 - <nav class="toc">
282 - <a href="#how-it-works">How CNAM Works</a>
283 - <a href="#display-issues">Why It May Not Display</a>
284 - <a href="#guidelines">CNAM Guidelines</a>
285 - <a href="#prohibited">Prohibited Content</a>
286 - <a href="#updating">Updating Your CNAM</a>
287 - </nav>
288 -</div>
289 -
290 -<main>
291 -
292 - <section id="how-it-works">
293 - <h2>How CNAM Works</h2>
294 - <hr class="rule">
295 - <p>When you call someone, your number is transmitted with the call to the receiving party's telephone company. If the person you're calling has Caller ID service, they'll see your name and number.</p>
296 - <p>In the USA, only the calling number is sent with the call. The called party's carrier looks up the name using that number — hopefully from the national database, though some carriers may use a different database of their choosing. Other countries have different methods for delivering the name, or none at all. In the USA, FirstDigital can set the Caller Name in the national database on the customer's behalf.</p>
297 - </section>
298 -
299 - <section id="display-issues">
300 - <h2>Why Your CNAM Name May Not Be Displayed Properly</h2>
301 - <hr class="rule">
302 - <p>For most phone carriers, there's a cost associated with either querying a third-party CNAM database or keeping their own CNAM database up to date. Some carriers have almost immediate access to the most current CNAM information, while others may not have access to it for several months or longer.</p>
303 - <p>Matters are further complicated by the fact that carriers rely on more than 20 different CNAM databases that don't all contain the same data. Depending on the location and terminating carrier, some people you call may correctly see your CNAM while others may not.</p>
304 - </section>
305 -
306 - <section id="guidelines">
307 - <h2>CNAM Guidelines</h2>
308 - <hr class="rule">
309 - <div class="guideline-box">
310 - <div class="item"><p>At least two letters in the calling name field</p></div>
311 - <div class="item"><p>No special characters</p></div>
312 - <div class="item"><p>Cannot be all numbers</p></div>
313 - <div class="item"><p>Must not exceed a maximum of 15 characters</p></div>
314 - </div>
315 - </section>
316 -
317 - <section id="prohibited">
318 - <h2>Prohibited Content</h2>
319 - <hr class="rule">
320 - <div class="warning-box">
321 - <p class="lead">To aid in enforcement of the Truth in Caller ID Act of 2009 — a federal law making it unlawful to "transmit misleading or inaccurate caller identification information with the intent to defraud, cause harm, or wrongfully obtain anything of value" (the Act) — the telecommunications industry implemented guidelines defining criteria for unacceptable CNAM entries, in an effort to prevent any indication of impropriety. Prohibited content includes:</p>
322 - <ul class="plain">
323 - <li>Generic terms like "SALES TEAM," "CUST SERVICE," "N/A," or a generic geographic location like "CHICAGO, IL," "ATLANTA, GA," "DENVER, CO," etc.</li>
324 - <li>Any CNAM that includes indecent, profane, or otherwise offensive words</li>
325 - <li>CNAM content that impersonates another company's brand or intellectual property, or a government agency that one does not represent</li>
326 - <li>Other restricted words reserved for network use — "BLOCKED," "PRIVATE," "UNKNOWN," "RESTRICTED," "ANONYMOUS," "OUT OF AREA," etc.</li>
327 - <li>CNAM containing only numbers; at least one alpha character is required</li>
328 - <li>CNAM containing forbidden characters; only letters, numbers, periods, commas, and spaces are permitted</li>
329 - <li>Any CNAM longer than 15 characters (extra characters are truncated automatically)</li>
330 - </ul>
331 - </div>
332 - </section>
333 -
334 - <section id="updating">
335 - <h2>Updating CNAM</h2>
336 - <hr class="rule">
337 - <div class="cta-box">
338 - <p>If you'd like to update the CNAM for your numbers, reach out to our support team with the required template.</p>
339 - <a class="btn" href="mailto:support@firstdigital.com">Email support@firstdigital.com</a>
340 - </div>
341 - </section>
342 -
343 -</main>
344 -
345 -<footer>
346 - <img 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" 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353 -Caller ID Name (CNAM) — FirstDigital Wiki