Set up International dialing in FDConnect:
Version 2.1 by Chris Workman on 2026/08/24 17:25
@import url('https://fonts.googleapis.com/css2?family=Host+Grotesk:wght@400;500;700;800&display=swap');
.fdid-wiki{
--fd-navy:#003366;
--fd-blue:#307ab2;
--fd-bright:#38b2e3;
--fd-red:#cf333d;
--fd-ink:#2e404d;
--fd-muted:#8f9499;
--fd-line:#dedede;
--fd-bg:#f0f0f0;
--fd-tint-navy:#e6edf3;
--fd-tint-blue:#e8f2f9;
--fd-tint-bright:#eaf7fd;
--fd-tint-red:#fbeaec;
}
.fdid-wiki, .fdid-wiki *, .fdid-wiki *::before, .fdid-wiki *::after{
box-sizing:border-box;
}
.fdid-wiki{
font-family:"Host Grotesk","Helvetica Neue",Helvetica,Arial,sans-serif;
font-weight:400;
font-size:16.5px;
line-height:1.72;
color:var(--fd-ink);
background:var(--fd-bg);
-webkit-font-smoothing:antialiased;
text-rendering:optimizeLegibility;
padding:0;
margin:0;
}
.fdid-wiki .page-wrap{
max-width:840px;
margin:0 auto;
padding:44px 40px 56px;
background:#fff;
border:1px solid var(--fd-line);
border-radius:10px;
}
/* ===== defensive text/font reset — explicit, not inherited ===== */
.fdid-wiki,
.fdid-wiki p,
.fdid-wiki li,
.fdid-wiki dd,
.fdid-wiki dt,
.fdid-wiki td,
.fdid-wiki th,
.fdid-wiki span,
.fdid-wiki figcaption{
font-family:"Host Grotesk","Helvetica Neue",Helvetica,Arial,sans-serif;
color:var(--fd-ink);
}
/* ===== brand header ===== */
.fdid-wiki .fd-brandbar{
display:flex;
align-items:center;
gap:14px;
margin-bottom:8px;
}
.fdid-wiki .fd-brandbar img{display:block;height:22px;width:auto}
/* ===== headings (brand: Extra Bold) ===== */
.fdid-wiki h1{
font-size:1.9rem;
font-weight:800;
color:var(--fd-navy);
line-height:1.22;
letter-spacing:-.015em;
margin:.6em 0 .5em;
padding-bottom:.3em;
border:none;
border-bottom:2px solid var(--fd-line);
position:relative;
}
.fdid-wiki h1::after{
content:"";
position:absolute; left:0; bottom:-2px;
width:64px; height:2px;
background:var(--fd-bright);
}
.fdid-wiki h2{
font-size:1.22rem;
font-weight:800;
color:var(--fd-navy);
margin:2em 0 .8em;
}
.fdid-wiki h3{
font-size:1.02rem;
font-weight:700;
color:var(--fd-blue);
margin:1.5em 0 .5em;
text-transform:uppercase;
letter-spacing:.04em;
font-size:.85em;
}
/* ===== text ===== */
.fdid-wiki p{margin:0 0 1em}
.fdid-wiki strong{font-weight:700;color:var(--fd-navy)}
.fdid-wiki em{font-style:italic}
.fdid-wiki a{
color:var(--fd-blue);
text-decoration:none;
border-bottom:1px solid rgba(48,122,178,.28);
transition:.15s;
}
.fdid-wiki a:hover{color:var(--fd-navy);border-bottom-color:var(--fd-navy)}
/* ===== lists — explicit list-style so a host reset can't erase markers ===== */
.fdid-wiki ol{
list-style:decimal outside;
margin:.5em 0 1.3em 1.6em;
padding:0;
}
.fdid-wiki ol.fd-sub{
list-style:lower-alpha outside;
margin:.6em 0 .2em 1.5em;
}
.fdid-wiki ul{
list-style:disc outside;
margin:.4em 0 1.1em 1.5em;
padding:0;
}
.fdid-wiki li{margin-bottom:.7em}
.fdid-wiki li:last-child{margin-bottom:0}
.fdid-wiki li > ol.fd-sub{margin-bottom:0}
/* ===== callout ===== */
.fdid-wiki blockquote{
border:none;
border-left:4px solid var(--fd-bright);
background:var(--fd-tint-bright);
padding:14px 18px;
margin:1.1em 0 1.6em;
border-radius:0 6px 6px 0;
color:var(--fd-ink);
}
.fdid-wiki blockquote p{margin-bottom:.4em}
.fdid-wiki blockquote p:last-child{margin-bottom:0}
.fdid-wiki blockquote strong{color:var(--fd-navy)}
/* ===== inline code / UI labels ===== */
.fdid-wiki code{
font-family:"SFMono-Regular",Consolas,"Liberation Mono",Menlo,monospace;
font-size:.87em;
background:var(--fd-bg);
border:1px solid var(--fd-line);
border-radius:4px;
padding:1px 6px;
color:var(--fd-navy);
font-weight:500;
}
/* ===== figures ===== */
.fdid-wiki figure{
margin:1em 0 1.6em;
}
.fdid-wiki figure img{
max-width:100%;
height:auto;
display:block;
border:1px solid var(--fd-line);
border-radius:8px;
}
.fdid-wiki figcaption{
font-size:.85em;
color:var(--fd-muted);
margin-top:.5em;
font-style:italic;
}
/* ===== status legend rows (orange/green/grey icon meanings) ===== */
.fdid-wiki .fd-status-list{
list-style:none;
margin:.6em 0 1.3em;
padding:0;
}
.fdid-wiki .fd-status-list li{
display:flex;
align-items:center;
gap:10px;
margin-bottom:.5em;
}
.fdid-wiki .fd-dot{
flex:0 0 auto;
width:12px;height:12px;
border-radius:50%;
display:inline-block;
}
.fdid-wiki .fd-dot.orange{background:#e08a1e}
.fdid-wiki .fd-dot.green{background:#2f9e52}
.fdid-wiki .fd-dot.grey{background:#9aa3ab}
/* ===== footer ===== */
.fdid-wiki .page-footer{
margin-top:2.6em;
padding-top:1.2em;
border-top:1px solid var(--fd-line);
font-size:.87em;
color:var(--fd-muted);
}
@media (max-width:640px){
.fdid-wiki .page-wrap{padding:26px 20px 40px}
.fdid-wiki h1{font-size:1.45rem}
}
Setting up International Calling
Summary
Enable or disable international calling ability on a number.
Before you begin
If you enable international calling on a number with Calling Party Number Translation, both numbers must be enabled for International Calling, or calls will fail.
How to
Enable international calling
- Go to Inventory > select your UC solution > DID or Toll‑free, or use the quick link. The Manage Inventory page displays.
- The Manage Inventory page displays.
- To quickly enable international calling for one number, continue to step 3.
- To enable international calling for multiple numbers, skip to step 4.
- Click the grey international calling icon for the number you want to manage. Skip to step 7.
- Select the checkbox for the numbers you want to manage.
- In the Action drop-down, select International Calling > Add.
- Click Apply.
Add, and the Apply button highlighted" />
- The Add International Calling page displays. Verify that your selected numbers are available. Click Next.
- A new field displays with a final list of numbers. Only available numbers will be listed. Select Allow Domestic/National and any International destinations in the Criteria drop-down.
- Click Submit.
- The Manage Inventory page displays with a confirmation message. To view the status of your request, hover over the international calling icon in the Features column of your submitted numbers.
- The feature icon displays orange when your request is received and being processed.
- The feature icon displays green when your request is complete.
International calling is now enabled on the selected numbers.
Disable international calling
- Go to Inventory > select your UC solution > DID or Toll‑free, or use the quick link. The Manage Inventory page displays.
- The Manage Inventory page displays.
- To quickly disable international calling for one number, continue to step 3.
- To disable international calling for multiple numbers, skip to step 4.
- Click the green international calling icon for the number you want to manage. Skip to step 7.
- Select the checkbox for the numbers you want to manage.
- In the Action drop-down, select International Calling > Remove.
- Click Apply.
Remove, and the Apply button highlighted" />
- The Remove International Calling page displays. Verify that your selected numbers are available. Click Next.
- A new field displays with a final list of numbers. Only available numbers will be listed. Select Allow Domestic/National destinations only in the Criteria drop-down.
- Click Submit.
- The Manage Inventory page displays with a confirmation message. To view the status of your request, hover over the international calling icon in the Features column of your submitted numbers.
- The feature icon displays orange when your request is received and being processed.
- The feature icon displays gray when your request is complete.
International calling is now disabled on the selected numbers.