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1 1  {{html clean="false"}}
2 -<!--
3 - ============================================================
4 - FirstDigital - Technical Guide: Configure Cloud Connected PSTN
5 - ============================================================
6 - XWiki Usage: Paste into an HTML macro in Source/Wiki mode.
7 --->
8 8  <style>
9 9   @import url('https://fonts.googleapis.com/css2?family=Host+Grotesk:wght@300;400;500;600;700;800&display=swap');
10 10  
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13 13   }
14 14  
15 15   .fd-guide {
16 - /* FirstDigital Official Color Palette */
17 17   --fd-navy: #003366;
18 18   --fd-dark-navy: #001a33;
19 19   --fd-blue: #307ab2;
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35 35   -webkit-font-smoothing: antialiased;
36 36   }
37 37  
38 - /* ---------- BREADCRUMBS & HEADER ---------- */
39 39   .fd-guide .fd-breadcrumbs {
40 40   display: flex;
41 41   align-items: center;
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78 78   line-height: 1.5;
79 79   }
80 80  
81 - /* ---------- CALLOUT BOX ---------- */
82 82   .fd-guide .callout {
83 83   background: var(--fd-offwhite);
84 84   border-left: 4px solid var(--fd-blue);
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93 93   color: var(--fd-navy);
94 94   }
95 95  
96 - /* ---------- STEP BY STEP SECTION ---------- */
97 97   .fd-guide .step-list {
98 98   display: flex;
99 99   flex-direction: column;
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160 160   color: var(--fd-red);
161 161   }
162 162  
163 - /* ---------- SCREENSHOT CONTAINERS ---------- */
164 164   .fd-guide .img-container {
165 165   margin: 16px 0;
166 166   background: var(--fd-offwhite);
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167 167   border: 1px solid var(--fd-lightgrey);
168 168   border-radius: 12px;
169 169   overflow: hidden;
159 + padding: 8px;
170 170   box-shadow: 0 4px 12px rgba(0, 30, 60, 0.05);
171 171   }
172 172  
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174 174   width: 100%;
175 175   height: auto;
176 176   display: block;
167 + border-radius: 6px;
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178 178  
179 179   .fd-guide .img-caption {
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171 + padding: 8px 14px 0;
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184 - background: #ffffff;
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187 187  
188 - /* ---------- FOOTER LINKS ---------- */
189 189   .fd-guide footer {
190 190   margin-top: 56px;
191 191   padding-top: 24px;
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234 234  
235 235   <!-- Summary Callout -->
236 236   <div class="callout">
237 - <strong>Overview:</strong> To set up Cloud Connected PSTN, you will configure your location calling settings, select <strong>FirstDigital</strong> as your CCP provider, and assign your assigned phone numbers directly within Control Hub[cite: 6].
225 + <strong>Overview:</strong> To set up Cloud Connected PSTN, select <strong>Cloud Connected PSTN</strong> as your connection type, choose <strong>FirstDigital</strong> as your CCP provider, and assign your provisioned phone numbers directly within Control Hub[cite: 6].
238 238   </div>
239 239  
240 240   <!-- Step-by-Step Instructions -->
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259 259   <h2>Select Location &amp; Set PSTN Connection Type</h2>
260 260   <p>Choose the specific site location you want to configure for Cloud Connected PSTN[cite: 6]:</p>
261 261   <ul>
262 - <li>Select your location from the list[cite: 6].</li>
263 - <li>Click on the <strong>Calling</strong> sub-menu tab[cite: 6].</li>
264 - <li>Locate <strong>Calling connection</strong> and click <strong>Manage</strong> or <strong>Set up calling</strong>[cite: 6].</li>
250 + <li>Click on the specific location you want to configure[cite: 6].</li>
251 + <li>Go to the <strong>Calling</strong> sub-menu tab and click <strong>Manage</strong> (or Set up calling) under PSTN connection[cite: 6].</li>
265 265   </ul>
266 266  
267 267   <div class="img-container">
268 - <!-- Replace src URL with your actual XWiki uploaded image URL for Image 1 -->
269 - <img src="https://learn.firstdigital.com/bin/download/Voice/CCP/ControlHub_Calling_Location.png" alt="Control Hub Location Calling Tab">
270 - <div class="img-caption">Figure 1.1: Navigating to Location > Calling > Calling Connection[cite: 6].</div>
255 + [[image:Picture1.png]]
256 + <div class="img-caption">Figure 1.1: Navigating to Location > Calling > Calling Connection[cite: 6, 8].</div>
271 271   </div>
272 272  
273 273   <ul>
274 - <li>In the popup modal, choose <strong>Cloud Connected PSTN</strong> as your Connection Type[cite: 6].</li>
260 + <li>In the modal window, select <strong>Cloud Connected PSTN</strong> as your Connection Type[cite: 6].</li>
275 275   </ul>
276 276  
277 277   <div class="img-container">
278 - <!-- Replace src URL with your actual XWiki uploaded image URL for Image 2 -->
279 - <img src="https://learn.firstdigital.com/bin/download/Voice/CCP/Connection_Type_Selection.png" alt="Select Connection Type Modal">
280 - <div class="img-caption">Figure 1.2: Selecting Cloud Connected PSTN as the Connection Type[cite: 6].</div>
264 + [[image:Picture2.png]]
265 + <div class="img-caption">Figure 1.2: Selecting Cloud Connected PSTN as the Connection Type[cite: 6, 8].</div>
281 281   </div>
282 282   </div>
283 283   </div>
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287 287   <div class="step-number">3</div>
288 288   <div class="step-content">
289 289   <h2>Select Provider</h2>
290 - <p>Select your assigned Cloud Connected PSTN provider based on your region[cite: 6]:</p>
275 + <p>Select your assigned Cloud Connected PSTN provider[cite: 6]:</p>
291 291   <ul>
292 - <li>Select <strong>FirstDigital</strong> from the list of certified providers[cite: 6].</li>
277 + <li>Choose <strong>FirstDigital</strong> from the list of certified providers[cite: 6].</li>
293 293   <li>Click <strong>Next</strong>[cite: 6].</li>
294 294   </ul>
295 295  
296 296   <div class="img-container">
297 - <!-- Replace src URL with your actual XWiki uploaded image URL for Image 3 -->
298 - <img src="https://learn.firstdigital.com/bin/download/Voice/CCP/Select_Provider_FirstDigital.png" alt="Select Provider Screen">
299 - <div class="img-caption">Figure 1.3: Selecting FirstDigital as the CCP Provider[cite: 6].</div>
282 + [[image:Picture3.png]]
283 + <div class="img-caption">Figure 1.3: Selecting FirstDigital as the CCP Provider[cite: 6, 8].</div>
300 300   </div>
301 301   </div>
302 302   </div>
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311 311   <li>Click <strong>Add Numbers Now</strong>[cite: 6].</li>
312 312   <li>Enter the phone numbers obtained from FirstDigital (separate multiple numbers using commas)[cite: 6].</li>
313 313   <li>Click <strong>Save</strong>[cite: 6].</li>
314 - <li>Click <strong>Close</strong> on the Summary confirmation page[cite: 6].</li>
298 + <li>Click <strong>Close</strong> on the Summary page[cite: 6].</li>
315 315   </ul>
316 316   </div>
317 317   </div>
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324 324   <p>Confirm that the phone numbers were added successfully[cite: 6]:</p>
325 325   <ul>
326 326   <li>In the main navigation menu under <strong>SERVICES</strong>, navigate to <code>Calling</code> &gt; <code>Numbers</code>[cite: 6].</li>
327 - <li>Verify that all newly provisioned DIDs are listed and assigned to the correct location[cite: 6].</li>
311 + <li>Verify that all newly added DIDs are listed[cite: 6].</li>
328 328   </ul>
329 329   </div>
330 330   </div>
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342 342  
343 343  </div>
344 344  {{/html}}
345 -
346 -(% class="fd-guide" %)
347 -(((
348 -(% class="fd-breadcrumbs" %)
349 -(((
350 -[[Home>>url:https://learn.firstdigital.com/bin/view/Main/]] › [[Voice Services>>url:https://learn.firstdigital.com/bin/view/FirstDigital%20Product%20Support/]] › Cloud Connected PSTN Configuration
351 -)))
352 -
353 -= Configuring Cloud Connected PSTN in Control Hub =
354 -
355 -(% class="subtitle" %)
356 -Step-by-step instructions for selecting FirstDigital as your Cloud Connected PSTN (CCP) provider and configuring phone numbers in Cisco Webex Control Hub.
357 -
358 -(% class="callout" %)
359 -(((
360 -**Overview:** To set up Cloud Connected PSTN, you will configure your location calling settings, select **FirstDigital** as your CCP provider, and assign your assigned phone numbers directly within Control Hub[cite: 6].
361 -)))
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373 -(((
374 -== Access Control Hub & Navigate to Locations ==
375 -
376 -Sign in to your Cisco Webex Control Hub portal with administrator credentials[cite: 6].
377 -
378 -* In the left-hand navigation panel under **MANAGEMENT**, click on Locations[cite: 6].
379 -)))
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390 -(((
391 -== Select Location & Set PSTN Connection Type ==
392 -
393 -Choose the specific site location you want to configure for Cloud Connected PSTN[cite: 6]:
394 -
395 -* Select your location from the list[cite: 6].
396 -* Click on the **Calling** sub-menu tab[cite: 6].
397 -* Locate **Calling connection** and click **Manage** or **Set up calling**[cite: 6].
398 -
399 -(% class="img-container" %)
400 -(((
401 -[[image:https://learn.firstdigital.com/bin/download/Voice/CCP/ControlHub_Calling_Location.png||alt="Control Hub Location Calling Tab"]]
402 -
403 -(% class="img-caption" %)
404 -(((
405 -Figure 1.1: Navigating to Location > Calling > Calling Connection[cite: 6].
406 -)))
407 -)))
408 -
409 -* In the popup modal, choose **Cloud Connected PSTN** as your Connection Type[cite: 6].
410 -
411 -(% class="img-container" %)
412 -(((
413 -[[image:https://learn.firstdigital.com/bin/download/Voice/CCP/Connection_Type_Selection.png||alt="Select Connection Type Modal"]]
414 -
415 -(% class="img-caption" %)
416 -(((
417 -Figure 1.2: Selecting Cloud Connected PSTN as the Connection Type[cite: 6].
418 -)))
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431 -(((
432 -== Select Provider ==
433 -
434 -Select your assigned Cloud Connected PSTN provider based on your region[cite: 6]:
435 -
436 -* Select **FirstDigital** from the list of certified providers[cite: 6].
437 -* Click **Next**[cite: 6].
438 -
439 -(% class="img-container" %)
440 -(((
441 -[[image:https://learn.firstdigital.com/bin/download/Voice/CCP/Select_Provider_FirstDigital.png||alt="Select Provider Screen"]]
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443 -(% class="img-caption" %)
444 -(((
445 -Figure 1.3: Selecting FirstDigital as the CCP Provider[cite: 6].
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459 -(((
460 -== Add Phone Numbers ==
461 -
462 -Enter the direct inbound dialing (DID) numbers provisioned for your site[cite: 6]:
463 -
464 -* Click **Add Numbers Now**[cite: 6].
465 -* Enter the phone numbers obtained from FirstDigital (separate multiple numbers using commas)[cite: 6].
466 -* Click **Save**[cite: 6].
467 -* Click **Close** on the Summary confirmation page[cite: 6].
468 -)))
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479 -(((
480 -== Verify Added DIDs ==
481 -
482 -Confirm that the phone numbers were added successfully[cite: 6]:
483 -
484 -* In the main navigation menu under **SERVICES**, navigate to Calling > Numbers[cite: 6].
485 -* Verify that all newly provisioned DIDs are listed and assigned to the correct location[cite: 6].
486 -)))
487 -)))
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489 -
490 -(((
491 -© FirstDigital. Technical Documentation.
492 -)))
493 -
494 -(((
495 -[[Voice Support Hub>>url:https://learn.firstdigital.com/bin/view/FirstDigital%20Product%20Support/]] · [[Wiki Home>>url:https://learn.firstdigital.com/bin/view/Main/?oidc.skipped=true]]
496 -)))
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499 -
500 -```[cite: 6]
501 -
502 -
503 -### Quick Setup Steps for Images:##
504 -
505 -1. Upload the 3 screenshots attached in your document to your XWiki page attachments tab[cite: 6].
506 -2. Replace the placeholder URLs in `src="..."` (within the `.img-container` divs) with your XWiki file paths (e.g., `/bin/download/Space/Page/ImageName.png`).
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