Changes for page Configure CCP in Control Hub
Last modified by Aaron Blackburn on 2026/09/25 20:18
From version 13.1
edited by Aaron Blackburn
on 2026/09/25 20:16
on 2026/09/25 20:16
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To version 14.1
edited by Aaron Blackburn
on 2026/09/25 20:18
on 2026/09/25 20:18
Change comment:
There is no comment for this version
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... ... @@ -222,7 +222,7 @@ 222 222 223 223 <!-- Summary Callout --> 224 224 <div class="callout"> 225 - To configure Cloud Connected PSTN in Control Hub, you'll need to select <strong>"Cloud Connected PSTN"</strong> as the PSTN connection type, choose a CCP (Cloud Connected PSTN) provider, and add your phone numbers provided by the CCP [cite: 8].225 + To configure Cloud Connected PSTN in Control Hub, you'll need to select <strong>"Cloud Connected PSTN"</strong> as the PSTN connection type, choose a CCP (Cloud Connected PSTN) provider, and add your phone numbers provided by the CCP. 226 226 </div> 227 227 228 228 <!-- Step-by-Step Instructions --> ... ... @@ -233,7 +233,7 @@ 233 233 <div class="step-number">1</div> 234 234 <div class="step-content"> 235 235 <h2>Access Control Hub and Navigate to Locations</h2> 236 - <p>Sign in to Control Hub and Go to <strong>Management</strong> > <code>Locations</code> [cite: 8].</p>236 + <p>Sign in to Control Hub and Go to <strong>Management</strong> > <code>Locations</code>.</p> 237 237 </div> 238 238 </div> 239 239 ... ... @@ -242,24 +242,24 @@ 242 242 <div class="step-number">2</div> 243 243 <div class="step-content"> 244 244 <h2>Select the Location and Choose PSTN Connection</h2> 245 - <p>Follow these steps to select your connection type [cite:8]:</p>245 + <p>Follow these steps to select your connection type:</p> 246 246 <ul> 247 - <li>Click on the specific location you want to configure for Cloud Connected PSTN [cite: 8].</li>248 - <li>Go to the <strong>Calling</strong> sub-menu and click <strong>Set up calling</strong> (or <strong>Manage</strong>) [cite: 8].</li>247 + <li>Click on the specific location you want to configure for Cloud Connected PSTN.</li> 248 + <li>Go to the <strong>Calling</strong> sub-menu and click <strong>Set up calling</strong> (or <strong>Manage</strong>).</li> 249 249 </ul> 250 250 251 251 <div class="img-container"> 252 252 <img src="https://learn.firstdigital.com/bin/download/CCP/Configure%20CCP%20in%20Control%20Hub/WebHome/Picture1.png?rev=1.1" alt="Location Calling Sub-menu and PSTN Connection Setup"> 253 - <div class="img-caption">Figure 1.1: Location Calling menu and PSTN connection management [cite: 8].</div>253 + <div class="img-caption">Figure 1.1: Location Calling menu and PSTN connection management.</div> 254 254 </div> 255 255 256 256 <ul> 257 - <li>Choose <strong>"Cloud Connected PSTN"</strong> as the Connection Type [cite: 8].</li>257 + <li>Choose <strong>"Cloud Connected PSTN"</strong> as the Connection Type.</li> 258 258 </ul> 259 259 260 260 <div class="img-container"> 261 261 <img src="https://learn.firstdigital.com/bin/download/CCP/Configure%20CCP%20in%20Control%20Hub/WebHome/Picture2.png?rev=1.1" alt="Selecting Cloud Connected PSTN Connection Type"> 262 - <div class="img-caption">Figure 1.2: Selecting Cloud Connected PSTN as the connection type [cite: 8].</div>262 + <div class="img-caption">Figure 1.2: Selecting Cloud Connected PSTN as the connection type.</div> 263 263 </div> 264 264 </div> 265 265 </div> ... ... @@ -269,15 +269,15 @@ 269 269 <div class="step-number">3</div> 270 270 <div class="step-content"> 271 271 <h2>Select a CCP Provider</h2> 272 - <p>Choose your PSTN provider [cite:8]:</p>272 + <p>Choose your PSTN provider:</p> 273 273 <ul> 274 - <li>Select a Cloud Connected PSTN provider from the list (depending on your region) [cite: 8].</li>275 - <li>Click <strong>Next</strong> [cite: 8].</li>274 + <li>Select a Cloud Connected PSTN provider from the list (depending on your region).</li> 275 + <li>Click <strong>Next</strong>.</li> 276 276 </ul> 277 277 278 278 <div class="img-container"> 279 279 <img src="https://learn.firstdigital.com/bin/download/CCP/Configure%20CCP%20in%20Control%20Hub/WebHome/Picture3.png?rev=1.1" alt="Select CCP Provider Selection Screen"> 280 - <div class="img-caption">Figure 1.3: Selecting your CCP Provider [cite: 8].</div>280 + <div class="img-caption">Figure 1.3: Selecting your CCP Provider.</div> 281 281 </div> 282 282 </div> 283 283 </div> ... ... @@ -287,12 +287,12 @@ 287 287 <div class="step-number">4</div> 288 288 <div class="step-content"> 289 289 <h2>Add Numbers</h2> 290 - <p>Assign your phone numbers [cite:8]:</p>290 + <p>Assign your phone numbers:</p> 291 291 <ul> 292 - <li>Click <strong>"Add Numbers Now"</strong> [cite: 8].</li>293 - <li>Enter the phone numbers you've obtained from your CCP provider, separated by commas if multiple [cite: 8].</li>294 - <li>Click <strong>Save</strong> [cite: 8].</li>295 - <li>Click <strong>Close</strong> on the Summary page [cite: 8].</li>292 + <li>Click <strong>"Add Numbers Now"</strong>.</li> 293 + <li>Enter the phone numbers you've obtained from your CCP provider, separated by commas if multiple.</li> 294 + <li>Click <strong>Save</strong>.</li> 295 + <li>Click <strong>Close</strong> on the Summary page.</li> 296 296 </ul> 297 297 </div> 298 298 </div> ... ... @@ -302,10 +302,10 @@ 302 302 <div class="step-number">5</div> 303 303 <div class="step-content"> 304 304 <h2>Verify Numbers</h2> 305 - <p>Verify that your DIDs were assigned correctly [cite:8]:</p>305 + <p>Verify that your DIDs were assigned correctly:</p> 306 306 <ul> 307 - <li>Go to <code>Calling</code> > <code>Numbers</code> to verify your added DIDs [cite: 8].</li>308 - <li>You should see the DIDs you added listed here [cite: 8].</li>307 + <li>Go to <code>Calling</code> > <code>Numbers</code> to verify your added DIDs.</li> 308 + <li>You should see the DIDs you added listed here.</li> 309 309 </ul> 310 310 </div> 311 311 </div>